Mental Health Crisis

Crisis Safe Space

Weekend evening crisis provision across the County

Crisis Safe Space – Weekend evening crisis provision across the County

This service is to provide out of hours support on weekend evenings to adults over 18 in emotional distress. At the moment you can be referred to this service by ringing Mind (01823 276892 or freephone 0800 138 1692). If you are working with your local Community Mental Health Team or Home Treatment Team we can make this referral for you. As the service moves forward, once out of Covid restrictions, we aim for this to be a drop in service.

We offer you a face to face meeting in one of our locations ; or a video or telephone call. This will be mindful of your preference , or if you have any Covid restrictions (self-isolating or shielding) or difficulty in accessing the location of the service. At the moment these appts are for a booked slot.

The key principles of the service are:

  • People are able to define their own crisis.
  • Preventing escalation to crisis point.
  • Safe, supportive and welcoming environment, with quiet 1:1 areas available.
  • Delivered by knowledgeable staff and peer volunteers, skilled in building relationships with people who are likely to be distressed.
  • People are able to define their own crisis.
  • Preventing escalation to crisis point.
  • Safe, supportive and welcoming environment, with quiet 1:1 areas available.
  • Delivered by knowledgeable staff and peer volunteers, skilled in building relationships with people who are likely to be distressed.

 

The Delivery Model / Interventions

Listening to and hearing individuals to understand what’s going on for them and impacting on their wellbeing, what they need to feel safe; working through existing crisis passports and generating short-term safety plans. Use of brief-version Wellbeing Plans / ‘Toolkits’ to help with the development of strategies and individual action plans to manage mental health.

  • Resources – Wellbeing ‘toolkit’ i.e. action plans, safety plans, key contacts etc.
  • Use of activities that are soothing/creative to develop settling and ground techniques.
  • Working with escalation plans and recovery plans sent through from SFT.
  • Active listening.
  • Signposting to other services and sharing knowledge of online/virtual support tools.

 

Location of Delivery

Taunton & West Somerset: Mind in Somerset, Monday – Sunday (6pm-11pm).

  • Address: Sussex Lodge, 44 Station Road, Taunton, TA1 1NS

South Somerset (Yeovil): Mind in Somerset, Monday – Sunday (6pm-11pm).

  • Address: Unit 4 Yeovil Small Business Centre, Yeovil, BA22 8WA

Sedgemoor (Bridgwater): Second-Step, Friday – Sunday (6pm-11pm)

  • Address: Citizens Advice Sedgemoor, Royal Clarence House, 3 High Street, Bridgwater

Mendip (Glastonbury): Second Step, Friday (6.15pm – 11pm )

  • Address: Sweet Track Centre, 44A High St, Glastonbury BA6 9DX

Mendip (Wells): Second Step, Saturday (6pm-10.30pm)

  • Address: Elim Connect Centre, Portway, Wells BA5 2BE

Mendip (Shepton Mallet) Second Step, Sunday (6pm-11pm)

  • Address: Mind, Shepton Mallet, 57c High Street, Shepton Mallet, BA4 5AQ