Red background with white text reading 'Upgrades'


Please confirm backups have been taken before scheduled upgrade start times. Failure to do so will result in the upgrade having to be rescheduled

Release Timeline

See our Spring Release Timeline here

Next Release

Contracts and Upgrades

Without a current contract and payment in place we cannot deploy upgrades. Please contact us if you are unsure whether your organisation is up to date

Support Cease

To check whether your organisation is up to date with payments please contact

Latest News for Customers

12th August 2022

As part of the modernisation work SCR is undertaking to continue to strive for a better service for our customers, we are delighted to announce that we have gone live with the first phase of our new Service Management System software – Efecte.  This will provide streamline processes, greater automation and ultimately transparency of incident and service request tracking.

28th July 2022

Support cease notices are now being issued to those organisations who have not paid 22/23 maintenance. Support will end on 31st August if payment has not been made.

14th July 2022

SCR and RMS HDI Guides for version 22.1 are now available on our HDI Guides page.

4th July 2022

New videos detailing changes in release 22.1 can be viewed here and here.

27th June 2022

See our new design groups and planned design enhancements here.

26th May 2022

View the recording and feedback from our recent CWT Engagement Event here.

19th May 2022

Sign up to our Design Groups here and have your say on how SCR and RMS are developed.

5th May 2022

SCR and RMS New Release Guides and Draft HDI Guides for version 22.1 are now available on our Release Notes page.

21st February 2022

View RMS Training webinars for the latest release version 21.2 here.

31st January 2022

We have published our new Project Initiation Document (PID) detailing the enhancements for the next release of SCR and RMS in Spring 2022.

20th January 2022

SCR eLearning has been updated with the changes in the v21.2 release including a brand new RDC category and a Macmillan Video HDI Guide.

6th January 2022

New design groups and future enhancement plans are available to sign up to and view here.



We regularly post newsletters to keep you up-to-date with what is happening, events, known bugs, and planned changes and other key messages

We aim to share best practice. When we get to know about other pieces of work that are happening, examples of how customers are using the data to inform decision and manage patient care, then  we would like to share that knowledge.

If you have something which you would like to share, please get in contact with our Service Desk and we will happily review your work with a view to posting on this site.