We have improved how hearing aid repairs and maintenance services are delivered to provide better access and greater choice for people in Somerset.
Following a review of our joint sessions with RNID volunteers, Audiology and RNID volunteer support will now be provided separately. This means you can choose the support that best meets your needs.
Choosing the right service
Audiology clinics are the best option if your hearing aid requires repair, troubleshooting, or specialist advice from an audiology professional.
RNID community sessions are suitable for routine hearing aid maintenance, such as retubing. Session dates and venues can be found on the RNID website.
Audiology hearing aid repair clinics
Our audiology team will provide dedicated hearing aid repair clinics at community hospital locations across Somerset.
These clinics offer:
- full hearing aid repair services
- expert advice from our audiology team
- support with hearing aid issues that cannot be resolved through routine maintenance.
Audiology clinics are currently offered through a mixture of drop-in and booked appointments. Over the coming months, these services will move to a booking system, giving you greater flexibility to choose a convenient time and location for your appointment.
September and October drop-in sessions
| Location | Frequency and times | Upcoming dates |
|---|---|---|
| Burnham-on-Sea Hospital | Every Tuesday 10am to 4pm | 1, 8, 15, 22 and 29 September. 6, 13, 20 and 27 October. |
| Victoria Park Community Centre, Bridgwater | Every Thursday 1pm to 4pm There are no sessions on the 5 November and 31 December. | 3, 10, 17 and 24 September. 1, 8, 15, 22 and 29 October. |
| Minehead Hospital | Every other Wednesday 10am to 4pm | Friday 4 September due to room availability. Following sessions will remain on a Wednesday. 16 and 30 September 14 and 28 October. |
| Wellington Hospital | Every other Wednesday 10am to 4pm | 9 and 23 September. 7 and 21 October. |
| Location | Frequency and times | Upcoming dates |
|---|---|---|
| Burnham-on-Sea Hospital | Every Tuesday 10am to 4pm | 1, 8, 15, 22 and 29 September. 6, 13, 20 and 27 October. |
| Victoria Park Community Centre, Bridgwater | Every Thursday 1pm to 4pm There are no sessions on the 5 November and 31 December. | 3, 10, 17 and 24 September. 1, 8, 15, 22 and 29 October. |
| Minehead Hospital | Every other Wednesday 10am to 4pm | Friday 4 September due to room availability. Following sessions will remain on a Wednesday. 16 and 30 September 14 and 28 October. |
| Wellington Hospital | Every other Wednesday 10am to 4pm | 9 and 23 September. 7 and 21 October. |
Booked appointments
| Location | Frequency and times | How to book a slot |
|---|---|---|
| West Mendip Hospital | Every other Thursday 10am to 3.30pm | Slots are self-booked. There are three bookable clinics, please choose a clinic to book a slot. Some clinics may have more availability than others. Self booking Clinic 1 Self booking Clinic 2 Self booking Clinic 3 |
| Musgrove Park Hospital | Various slots available | Phone to book. Please see our audiology page for the contact details. |
| Yeovil District Hospital | Various slots available | Phone to book. Please see our audiology page for the contact details. |
| Chard Hospital | Various slots available | Phone to book. Please see our audiology page for the contact details. |
| Location | Frequency and times | How to book a slot |
|---|---|---|
| West Mendip Hospital | Every other Thursday 10am to 3.30pm | Slots are self-booked. There are three bookable clinics, please choose a clinic to book a slot. Some clinics may have more availability than others. Self booking Clinic 1 Self booking Clinic 2 Self booking Clinic 3 |
| Musgrove Park Hospital | Various slots available | Phone to book. Please see our audiology page for the contact details. |
| Yeovil District Hospital | Various slots available | Phone to book. Please see our audiology page for the contact details. |
| Chard Hospital | Various slots available | Phone to book. Please see our audiology page for the contact details. |
RNID hearing aid support sessions
RNID volunteers will continue to provide community-based hearing aid support sessions at public venues across Somerset.
These drop-in sessions are ideal for simple hearing aid maintenance, including:
- retubing
- basic hearing aid checks and battery replacements
- guidance on hearing aid care and maintenance.
No appointment is needed for RNID sessions, and they will continue to operate as drop-in services.