Open visiting across Somerset’s hospitals

Somerset NHS Foundation Trust offers open visiting on our wards.

This means that those staying overnight on our wards (you may hear us refer to these patients as ‘inpatients’) can be visited by up to two visitors at any one time.

Visiting times can be flexible on the patients’ needs, please speak to the relevant ward manager or matron to arrange this.

We ask that you try to coordinate visits with other family and friends to ensure there are not too many people trying to visit one patient at the same time. If more than two people wish to visit at one time please contact the ward to arrange.

Please do not visit patients in our hospitals if you feel unwell with any viral infection such as a cold or sickness bug. If you have been sick or experienced diarrhoea, please wait 48 hours following the last episode before your hospital visit. Thank you for helping us to protects our patients and colleagues.

Musgrove Park Hospital and Yeovil Hospital

Visiting times are open and flexible. Visiting times can be flexible on the patients’ needs, please speak to the relevant ward manager or matron to arrange this.

Community hospitals

Visiting times are usually between 8am to 8pm. If you would like to visit outside of these hours, please speak to the relevant ward manager or matron.

Mental health wards

Visits must be pre-arranged first with the ward or relevant ward manager/matron. We can offer flexibility around the visit arrangement, please speak to the relevant ward manager or matron to arrange this.

The visits will go through a risk assessment and must take place in the designated areas. Your visit may be supervised based on the risk.

Children must be seen in the designated visiting areas only.

Visits by children

Visits by children on all our wards are by pre-arranged appointment only. Flexibility will be offered where family and friends cannot visit within the timeframe set out above. Please speak to the relevant ward team to arrange.

Maternity

Please note that our maternity services operate different visiting times and these can be found on the Musgrove Park Hospital maternity wards, and Yeovil Hospital maternity wards hospital pages.

Be patient

Sometimes the patient you are visiting may be receiving treatment or care. If this is happening when you arrive we may ask you to wait outside the ward until the patient is ready to see you.

Help make mealtimes safe and enjoyable

If you visit during a mealtime and would like to help your relative or friend enjoy their meal, you are welcome to help them with their eating or drinking. If not, we may ask you to wait away from the bedside so members of our team have the space required to assist the patient.

Coordinate your visit with other visitors

We only have a limited amount of space on our wards and around each patient’s bed. If there are multiple people who would like to visit the patient please try and coordinate your visits with each other before you arrive so you all have the opportunity to visit; this will avoid you being turned away at the ward and will ensure the person you wish to visit gets the benefit and pleasure of seeing as many relatives and friends as possible.

Help us stop the spread of germs

Please wash your hands with alcohol gel or with soap and warm water as you enter and leave the ward.

We know there are times when it is important for family and friends to be together to visit a patient, particularly if they are near the end of their life. In these situations we will do everything we can to accommodates a larger number of people during a visit. Please contact the ward directly to discuss.