Mental health crisis

What to do if you or someone you are with needs urgent mental health help now. You, or someone you know, might be in crisis if:

  • You are thinking of hurting yourself or suicide seems the only option
  • Someone you know has made threats to hurt you or someone else
  • You are experiencing extreme distress that seems overwhelming.

If you are concerned about how you are feeling, please contact as above or at Somerset Mindline. There is now online live chat option using the following link: Mindline Live Chat | Mind in Somerset.

The helpline is open 24 hours a day, seven days a week and is open to people of all ages.

The helpline is the first port of call for mental health help – it is operated by people in your local area who will know how best to support you.

Mindline staff will refer you to your local home treatment team or crisis safe space if you need their services.

You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance. When you have received medical treatment, you will be referred to Psychiatric Liaison Services for assessment of your mental health needs.


If you struggle to pick up and ring to ask for help, you can contact Shout via text on the number below. SHOUT will work with you to  find ways to help you access the support you have in place as well as other forms of support available to you. They will also contact emergency services or social services if needed.

Text: 85258

Is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.