Key information before you visit

We have an open visiting policy. Relatives, carers and friends may visit at any time, but if the patient needs to receive care you will be asked to wait. It is often better to visit in the afternoon or evening as the unit tends to be less busy.

When a patient is first admitted and for a period afterwards, visiting may be restricted to close family and friends only.

Two visitors are allowed at the bedside at any one time, so we recommend that you do not visit in large groups. Please speak to the nurse in charge if you would like to bring children to visit family on the unit.

Mobile phones can be used in the visitors’ rooms but must be switched off before visiting the patient on the unit.

If you are feeling unwell, you will be asked to avoid coming into the clinical care area in order to lower the risk of infection to our patients.

Always use alcohol gel to clean your hands when entering and leaving the unit. This simple measure helps us with the prevention and control of infection.

We’re sorry but we do not allow flowers due to certain bugs that can grow in the water.