Adult Audiology (hearing)

Batteries

Please contact 999 and go straight to A&E if you believe a person has swallowed a battery. Please contact a vet immediately if you believe a pet or animal has swallowed a battery.

Batteries

You can get hearing aid batteries free of charge in the following ways:

Online request form

Please see our hearing aid battery and accessories online request form to submit a request.

In person

We offer support services in the local communities. Please see our hearing aid support services for adults in Somerset page for more information.

Present your battery card, or brown book if you still have one, at your local Somerset NHS Foundation Trust hospital. Please check with your GP surgery or local library if they provide batteries to NHS patients, not every GP surgery provides batteries.

Please note:

  • you must present your battery card to prove you are entitled to NHS batteries
  • we do not provide batteries for private hearing aids
  • you can buy extra batteries from most pharmacies or private hearing aid dispensers

Battery safety information

Hearing aids and batteries can pose a choking hazard. Vulnerable people who could potentially put the hearing aids in their mouth should always be supervised when wearing hearing aids.

When not in use hearing aids should be kept out of the reach of vulnerable people and animals.

Hearing aids batteries are very dangerous if swallowed therefore tamperproof features are available. Please contact us if this is something you would find helpful.

These safety instructions apply not only to the person wearing the hearing aids but also to others who may be around the hearing aids.

It is the responsibility of the hearing aid user (or carer) to ensure batteries are kept safe.

Please contact 999 and go straight to A&E if you believe a person has swallowed a battery. Please contact a vet immediately if you believe a pet or animal has swallowed a battery.

Recycling

Please recycle hearing aid batteries in specifically labelled battery bins. You may find these near the entrance or exits of supermarkets, at your local GP surgery, recycling centre, or community centre.