Helpline Contact Numbers

Mindline Somerset

Mindline Somerset provides emotional and mental health support, open 24 hours a day, 7 days a week.

Telephone: 01823 276 892
Free phone: 0800 138 1692

Mind

Mind provides mental health guidance and helpline support.

Tel: 0300 123 3393

Mental Health Foundation

Mental Health Foundation provides information and support for anyone with mental health problems or learning disabilities.

Rethink Mental Illness

Rethink Mental Illness is a charity that provides support and advice about mental health problems.

SANE

SANE provides emotional support, information and guidance for people affected by mental illness, their families and carers.

SANEline service: 0300 304 7000, open from 4pm to 10pm, 365 days a year.

Textcare provides comfort and care via text message, sent when the person needs it most.

Mood Swings

Mood Swings provides support for anyone affected by mood disorder.

Tele: 0161 832 37 36
E-mail: info@moodswings.org.uk

Samaritans

Samaritans provides confidential support for people experiencing feelings of distress or despair.

Tel: 116 123 (free 24-hour helpline)

C.A.L.M (Campaign Against Living Miserably)

C.A.L.M is suicide prevention charity that provides life-saving services and practical mental health support to anyone who needs it.

Tel: 0800 58 58 58 (open 5pm to midnight, every day)

The Stay Alive App by Grassroots Suicide Prevention

Stay Alive App is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play or downloaded as a pdf from the Grassroot Suicide Prevention website.

For carers

Read the Samaritans’ guidance on how to support someone you’re worried about.

Rethink has some booklets and factsheets about how to support someone who is having suicidal thoughts.

C.A.L.M (Campaign Against Living Miserably)

C.A.L.M is suicide prevention charity that provides life-saving services and practical mental health support to anyone who needs it.

Tel: 0800 58 58 58 (open 5pm to midnight, every day)

Men’s Health Forum

Men’s Health Forum provides advice related to men’s health.

Silverline

Silverline provides a free, confidential  support helpline for older people.

The helpline is open 24 hours a day, 7 days a week and can provide friendship, conversation and support.

Tel: 0800 4 70 80 90

Anxiety UK

Anxiety UK is a charity providing support if you have been diagnosed with an anxiety condition.

Tel: 03444 775 774 (open 24 hours a day, 7 days a week)

Anxiety UK suggests practising the “Apple” technique to deal with anxiety and worries.

• Acknowledge: Notice and acknowledge the uncertainty as it comes to mind.
• Pause: Don’t react as you normally do. Don’t react at all. Pause and breathe.
• Pull back: Tell yourself this is just the worry talking, and this apparent need for certainty is not helpful and not necessary. It is only a thought or feeling. Don’t believe everything you think. Thoughts are not statements or facts.
• Let go: Let go of the thought or feeling. It will pass. You don’t have to respond to them. You might imagine them floating away in a bubble or cloud.
• Explore: Explore the present moment, because right now, in this moment, all is well. Notice your breathing and the sensations of your breathing. Notice the ground beneath you. Look around and notice what you see, what you hear, what you can touch, what you can smell. Right now. Then shift your focus of attention to something else – on what you need to do, on what you were doing before you noticed the worry, or do something else – mindfully with your full attention.

No Panic

No Panic are a charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). They offers a course to help overcome your phobia or OCD.

Tel: 0300 772 9844 (open everyday from 10am to 10pm)

OCD Action

OCD Action support for people with OCD. They provide information on treatment and online resources.

OCD UK

OCD UK is a charity run by people with OCD. They provide information to help people understand and come to terms with obsessive-compulsive disorder (OCD)

Bipolar UK

Bipolar UK is charity helping people living with manic depression or bipolar disorder.

Refuge

Refuge provides a 24 hour helpline service and advice for those dealing with domestic violence.

Tel: 0808 2000 247

Alcoholics Anonymous

Alcoholics Anonymous is a support group with the aim to help people stay sober and help other alcoholics to achieve sobriety.

Tel: 0800 917 7650 (24-hour helpline)

Somerset Drug and Alcohol Service (SDAS)

SDAS is your local, free to access drug and alcohol service. SDAS is commissioned by Somerset Council and delivered by Turning Point.

Tel: 0300 303 8788

National Gambling Helpline

The National Gambling Helpline offers free advice, tools and support to help keep people safe from gambling harms.

Tel: 0808 8020 133 (open 24 hours, 7 days a week)

Narcotics Anonymous

Narcotics Anonymous provides support to people with a problem with drugs and stay clean.

Tel: 0300 999 1212 (open everyday, 10am to midnight)

Alzheimer’s Society

Alzheimer’s Society provides information on dementia including factsheets and helplines.

Tel: 0333 150 3456 (Monday to Wednesday 9am to 8pm, Thursday and Friday 9am to 5pm, Saturday and Sunday 10am to 4pm)

Cruse Bereavement Care

Cruse helps people dealing with loss with bereavement support, information and campaigning.

Tel: 0808 808 1677 (open Monday, Wednesday, Thursday, Friday 9.30am to 5pm and Tuesday 1pm to 8pm).

Rape Crisis

Rape Crisis provides support to those affected by sexual violence and abuse.

Tel: 0808 500 2222 (open 24 hours, 7 days a week)

Victim Support

Victim Support is a charity that provides support to victims of crime and traumatic incidents.

Beat

Beat is a charity that provides support those with a eating disorder. They also offer a national helpline service.

Tel: 0808 801 0677 (open Monday to Friday, 3pm to 6pm).

Mencap

Mencap is a charity working to support people with a learning disability to live their lives to the full.

Family Lives

Family Lives provides advice on all aspects of parenting, including dealing with bullying.

Tel: 0808 800 2222

Relate

Relate is the UK’s largest provider of relationship support.

Childline

Childline provides support for anyone under 19 in the UK with any issues they are going through. They also provide a free and confidential helpline service.

Tel: 0800 1111

NSPCC

NSPCC is a children’s charity aiming to ending child abuse and child cruelty.

Tel: 0800 1111 (for Childline for children, open 24 hours)

Tel: 0808 800 5000 (for adults concerned about a child, open 24 hours)

YoungMinds

YoungMinds provides support and advice about child and adolescent mental health.

Kooth

Kooth is a judgement free forum to get advice, help others and share your story.

Young Somerset

Young Somerset is the largest youth work charity in Somerset and our mission is to put young people first

2BU

2BU is a  youth support services for LGBTQ+ young people in Somerset.

Papyrus

Papyrus is a young person’s suicide prevention charity. They provide a free and confidential helpline service offering advice and support around the clock.

HopeLine Tel: 0300 102 2470 (open 24 hours, 7 days a week)

NSPCC

NSPCC is a children’s charity aiming to ending child abuse and child cruelty.

Tel: 0800 1111 (for Childline for children, open 24 hours)

Tel: 0808 800 5000 (for adults concerned about a child, open 24 hours)

Somerset and Avon Rape and Sexual Abuse Support (SARSAS)

SARSAS offer specialist support to people of all genders who have experienced rape, sexual assault, sexual abuse, or any form of sexual violence at any time in their lives.

Tel: 0808 801 0456